Did the item(s) not match your expectations? If you regret your purchase, You can return the unused item(s) to us in their original condition within 14 days of receipt.
We will issue a refund as soon as we have received and examined your return. Please use the return form from our website. Please note that we cannot refund earrings.
If the items were damaged upon receipt or you received the wrong item, please contact customer service at firstname.lastname@example.org
The item must be returned in its original packaging (with gift pouch, etc.).
All item(s) will be inspected upon return and are your responbility until they reach our warehouse.
Please inform our customer service at email@example.com if you are returning item(s)
Return form - returnform.doc
Send Return item(s) to the address:
Please note: You are responsible for the goods until they reach our warehouse.
For your own protection, we recommend that you send the parcel using a delivery service that includes a tracking to the parcel.
We also recommend that you obtain a receipt. The cost of returning your goods are your responsibility, except where the goods are faulty as confirmed by us.
Unfortunately we are unable to process exchanges at the moment.
If you have any queries or need assistance, please contact our customer service.